Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Since V60 emails have taken longer to download, server timed out etc. After latest update 99% of download requests time out or fail to authenticate. Why?

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par Brian4

more options

Running W10 with latest updates and Thunderbird 60.5.0 (32-bit). Since updating to V60 earlier in the month, I started to get time out warnings on my several email addresses (BT & 123-reg). But usually after a couple of attempts, emails would download. With each successive update since, the problem has increase until now, after yesterday's update, almost 100% failure and I'm have to resort to Webmail to see what's there. Occasionally, if I do get a connection, it then says sending of password failed, Authenticion Failure.

Running W10 with latest updates and Thunderbird 60.5.0 (32-bit). Since updating to V60 earlier in the month, I started to get time out warnings on my several email addresses (BT & 123-reg). But usually after a couple of attempts, emails would download. With each successive update since, the problem has increase until now, after yesterday's update, almost 100% failure and I'm have to resort to Webmail to see what's there. Occasionally, if I do get a connection, it then says sending of password failed, Authenticion Failure.

Toutes les réponses (2)

more options

To test if a security program is the cause of the timeouts and failures to authenticate, run Windows in safe mode and see if TB performance changes.

more options

I tried in safe mode. Some Email accounts downloaded intermitently. Some didn't download at all with Time Out, Password/Username/Authentication errors. Tried new passwords to no effect.