Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird display

  • 4 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par sfhowes

more options

After updating Thunderbird to V68 yesterday my email display is no longer working properly. All my mail folders are visible and all the individual emails can be seen in the folder pane. However the message pane appears completely blank as does the message window when the message is opened by double clicking. This happens with all the folders. I have tried: Compacting folders, repairing folders, checking display settings (fonts, colours etc), page setup, folder properties, all to no avail. Messages continue to be delivered, and I can create and send new messages, I just cannot see the content of any email in any folder.

After updating Thunderbird to V68 yesterday my email display is no longer working properly. All my mail folders are visible and all the individual emails can be seen in the folder pane. However the message pane appears completely blank as does the message window when the message is opened by double clicking. This happens with all the folders. I have tried: Compacting folders, repairing folders, checking display settings (fonts, colours etc), page setup, folder properties, all to no avail. Messages continue to be delivered, and I can create and send new messages, I just cannot see the content of any email in any folder.

Toutes les réponses (4)

more options

Please check Help > about. Is it really version 68?

more options

Sorry, typo. It's 78.0.1. Should also have said, it's on a Windows 10 64 bit machine.

more options

Hello there Nickprice. We have read your message.

Try to select help.search for trouble shooting information. Try to open containing folder or look for the show folder option. Press THE button and it seems to show Windows explorer,oke. It will display your profile.(contents) If you not see what I typed to you then check that if it has a abook.mab and prefs.js file and a Mail directory? Is there nothing like that on you computer machine screen? Then go to show hidden files and folders to find them there. Find them there.

http://kb.mozillazine.org/Show_hidden_files_and_folders

Next step exit Thunderbird.

Delete the session.json and foldertree.json files. They will be re-created when you start Thunderbird again, using default values.

After this try to startup Thunderbird Again


Greetings Firefox Volunteer.

Modifié le par День сумо

more options