We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Deleted E-mails not going to Trash

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par ehj69

ehj69
ehj69
more options

I have three emails: (1) gmail.com OK. (2)(3) Two iMap accounts with Hover. When I delete either from the In Box, they are set up to go to Trash. But they don't; they just disappear from my PC. Hover says that they see them; so Hover says it's my configuration problem. But the correct box is set. Any ideas? Thanks, Eddie

I got no response to this question. I discover that it is going to the top TRASH, but not to the underlying emails. It goes to TRASH, not to email 2. It can be moved to email 2 but it should show up there first. 

What going on?

TRASH 

  email 1
  email 2
  email 3
I have three emails: (1) gmail.com OK. (2)(3) Two iMap accounts with Hover. When I delete either from the In Box, they are set up to go to Trash. But they don't; they just disappear from my PC. Hover says that they see them; so Hover says it's my configuration problem. But the correct box is set. Any ideas? Thanks, Eddie I got no response to this question. I discover that it is going to the top TRASH, but not to the underlying emails. It goes to TRASH, not to email 2. It can be moved to email 2 but it should show up there first. What going on? TRASH email 1 email 2 email 3

Modifié le par ehj69

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I assume you mean this discussion https://support.mozilla.org/en-US/questions/1334274 where you did get replies.

So I am guessing the trash folder is not set correctly, either in the account settings or is not subscribed in subscribed folders.

ehj69
ehj69 Auteur de la question
more options

Thank you for your reply. My email provider helped me with some configuration items. The deleted emails was going into the top TRASH folder but not the individual email folders under TRASH. Why would this happen? The fix was to do a repair of the email folder. I would appreciate your thoughts. Thanks again, Eddie