We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

iOS App Randomly Crashes

  • 1 réponse
  • 3 ont ce problème
  • 25 vues
  • Dernière réponse par Kiki

more options

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

Solution choisie

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?