Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Email account remains linked to previous host servers, won't update to new provider's server.

  • 1 réponse
  • 1 a ce problème
  • 19 vues
  • Dernière réponse par david

more options

I've updated a Thunderbird email account to a new provider, servers, per the new host, and entered my new password to view the emails. (I need to keep the existing email address, since this is for a business) When logging in, I get the message: Login to server failed. Also a failure message appears that shows it's trying to log into the previous host's servers with those servers logging out. How can I fix this?

Thanks, Kurt

I've updated a Thunderbird email account to a new provider, servers, per the new host, and entered my new password to view the emails. (I need to keep the existing email address, since this is for a business) When logging in, I get the message: Login to server failed. Also a failure message appears that shows it's trying to log into the previous host's servers with those servers logging out. How can I fix this? Thanks, Kurt

Toutes les réponses (1)

more options

If you post screenshots of your incoming and outgoing server settings, I think help can be provided.