Crashing after the recent update/Tabs Crashing
Hello,
My firefox has been crashing for the past 2 hours, tried troubleshoot mode but it is still crashing every other second.
On some websites the tabs are not crashing- example mozilla website. On other websites (Twitch) -reddit it is crashing.
Crash report ID: 66f16440-baf5-44bb-81bf-389ed0221019.
Let me know what I can do
Toutes les réponses (7)
Hi, thank you for the crash report ID. Usually after you submit it, the number changes to a different one starting with bp which we can search and review.
Since you mentioned Twitch, please compare the following new thread: https://support.mozilla.org/questions/1393585
bp-923d3208-ff5c-4626-9cb5-7f04e0221019
Does this work?
Hi
Is this a version of Firefox that you have installed from the Microsoft store?
The crash report confirms that this is https://bugzilla.mozilla.org/show_bug.cgi?id=1796126.
Can you try running "reg query HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0" in a "Command Prompt" window and reporting the results here?
^: According to the update channel being release (Release Channel: release), this is not the MSIX version from the MS Store.
Build Architecture amd64 CPU Info family 23 model 1 stepping 1 CPU Count 12
If you are affected by the AMD CPU issue, work is under way on a version 106.0.1 update. I don't know how quickly that can go through the build process and become available. Currently there is a test build linked in the following Reddit thread, and users are having good results with it so far. It's possible a further announcement will be made there:
https://www.reddit.com/r/firefox/comments/y8d19i/help_wanted_firefox_106_crashes_on_1st_gen_ryzen/
Looks like the official release is out now:
Does that resolve the issue?