We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Youtube and Google Images loading forever

  • 7 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show the sidebar (first image), then when i watch a video, it get stuck forever (second image), but when i reload it, it load the video but the comments are stuck loading forever(third image), and it also happen to pretty much all the youtube pages, everytime i navigate to other youtube's pages, it get stuck, then i reload it, then its half working, some still stuck forever.

In google images, everytime i click a result from the searches (i click the first cat/fourth image), it just showing blank (fifth image)

I already try to turn on/off extensions, remove them, clear cache, clear cookies, try the private window, it still doesn't resolve the problem

I check my internet connection, it working just fine, i can access other websites without problem, i try to open in other browser (edge), it work just fine too, it just happen on my firefox and specifically only on youtube and google images

i try use vpn/dns stuff, still doesn't work, i have no idea what is wrong with my browser, so please someone help me fix this problem since firefox is my default (and favorite) browser and i also rely on the two websites for working daily, thank you

tldr; firefox take forever to load youtube & google images, please help me i have no idea what to do

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show the sidebar (first image), then when i watch a video, it get stuck forever (second image), but when i reload it, it load the video but the comments are stuck loading forever(third image), and it also happen to pretty much all the youtube pages, everytime i navigate to other youtube's pages, it get stuck, then i reload it, then its half working, some still stuck forever. In google images, everytime i click a result from the searches (i click the first cat/fourth image), it just showing blank (fifth image) I already try to turn on/off extensions, remove them, clear cache, clear cookies, try the private window, it still doesn't resolve the problem I check my internet connection, it working just fine, i can access other websites without problem, i try to open in other browser (edge), it work just fine too, it just happen on my firefox and specifically only on youtube and google images i try use vpn/dns stuff, still doesn't work, i have no idea what is wrong with my browser, so please someone help me fix this problem since firefox is my default (and favorite) browser and i also rely on the two websites for working daily, thank you tldr; firefox take forever to load youtube & google images, please help me i have no idea what to do
Captures d’écran jointes

Toutes les réponses (7)

more options

As a test... Download a different version of Firefox (ESR, Beta, Dev, or Nightly) and see if you have the same issue. Make sure to install to a different directory than your current install.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modifié le par jonzn4SUSE

more options

I forgot to ask... What security software are you running? Do you have the same issue under a different Windows account?

more options

tried the esr, i cant even open it now...

i dont use any security software

more options

Try the refresh option, but if you have bookmarks I would export them just to be safe. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

more options

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also:

more options

tried everything above, still the same

more options

Did you restart Firefox after toggling security.tls.enable_0rtt_data ?

You can check the Network Monitor to see if content is blocked or otherwise fails to load and also check the Timings tab.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content.