Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox Private Network INSTALLATION

  • 3 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par Paul

jiobrien
jiobrien
more options

Okay, I went to your HELP article about installing Private Network and tried to follow the instructions, but the button allowing me to down-lode didn't appear, as indicated in the article. Finally, I started a new account, with a free trial and a $2.99/monthly fee for 3x installations. As I already have an account, and I'm only aware of 1x installation on that - the old Windows 10 computer that can't be upgraded to W11. I don't know how to access information about these accounts...to see if I have used more than 1 installation on my first account, for example. Can someone help me with all of this? Thanks.

Okay, I went to your HELP article about installing Private Network and tried to follow the instructions, but the button allowing me to down-lode didn't appear, as indicated in the article. Finally, I started a new account, with a free trial and a $2.99/monthly fee for 3x installations. As I already have an account, and I'm only aware of 1x installation on that - the old Windows 10 computer that can't be upgraded to W11. I don't know how to access information about these accounts...to see if I have used more than 1 installation on my first account, for example. Can someone help me with all of this? Thanks.

Toutes les réponses (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

jiobrien
jiobrien Auteur de la question
more options

Thanks Paul, I sent a new message as you indicated.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, thank you for letting us know.