Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

FireFox Version 109.0

  • 3 réponses
  • 5 ont ce problème
  • 2 vues
  • Dernière réponse par attride

more options

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Toutes les réponses (3)

more options

I just noticed that the Homepage is overlaid by the Google Search window also whenever I scroll up/down or down/up.

more options

You can try the following to solve the problem: 1)Check your homepage settings. Go to Firefox's preferences and ensure that your homepage is set correctly.

2)Check your extensions. Sometimes, extensions can cause issues with the browser. Go to Firefox's Add-ons Manager and check if you have any extension that might be causing the issue and remove or disable it.

3)Check if there's a problem with your browser cache. Clear your browser cache and cookies by going to Firefox's preferences and then "Privacy & Security" and then Clear Data.

4)Check if the issue is caused by a problem with the browser's JavaScript settings. Go to Firefox's preferences and then "Content" and then uncheck the box for "Enable JavaScript" and then close and reopen Firefox and check if the issue still persists.

5)If none of the above steps work, try resetting Firefox to its default settings. This can be done by going to the "Help" menu and selecting "Troubleshoot Information", then clicking on the "Reset Firefox" button. This will reset Firefox to its default settings and remove any customizations or add-ons you have installed.

more options

I did option 5. re-set Firefox to its default settings but it does not work. It also created a file called "old Firefox data" which I assume hold my settings before I re-set Firefox, and which I guess I should delete. I tried some other default screens and noticed that it seems to occur only on my internet provider's screen, maybe it's their issue as it seems to occur only on their screens which have the "Google search window". I will contact them. Thanks.