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Reset password to my account, lost all data

  • 1 réponse
  • 0 a ce problème
  • Dernière réponse par TechHorse

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Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

Although I saw now your warning to create recovery keys. I was unaware in past. Ha dto change laptop and browser didn't let me login by gmail. I created password and saved in firefox itself.Please help if possible to recover bookmarks in my account

Solution choisie

you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.

  • Close all Firefox windows.
  • Move logins.json to a backup folder.
  • Copy logins-backup.json to a backup folder.
  • In the profile folder, rename logins-backup.json to logins.json.
  • Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files.

If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

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Solution choisie

you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.

  • Close all Firefox windows.
  • Move logins.json to a backup folder.
  • Copy logins-backup.json to a backup folder.
  • In the profile folder, rename logins-backup.json to logins.json.
  • Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files.

If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

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