Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I cannot open pages/websites in Firefox

  • 2 réponses
  • 0 a ce problème
  • Dernière réponse par jonzn4SUSE

more options

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Toutes les réponses (2)

more options

I assume you already tried a regular exit/quit of Firefox and starting it up again. If not, please try that.

If Firefox continues to have connection problems, is anything in the following article relevant?

Firefox can't load websites but other browsers can

In case an add-on has updated in a way that interferes with Firefox connecting to sites, you also could test in Firefox's Troubleshoot Mode. In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

Ref. Diagnose Firefox issues using Troubleshoot Mode

Cela vous a-t-il été utile ?

more options

fwolfe7 said

Any ideas?

Showing the issue with screenshots and steps to replicate would be a good start.

Modifié le par jonzn4SUSE

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.