Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

About 5 days ago my mozilla stopped working. It starts to open but all I get is a white page. I have tried uninstalling and reinstalling and still nothing.

more options

Firefox opens a window but the page stays white. It will not load.

This happened

Every time Firefox opened

about 5 days ago

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; .NET4.0C)

Firefox opens a window but the page stays white. It will not load. == This happened == Every time Firefox opened == about 5 days ago == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; .NET4.0C)

Toutes les réponses (1)

more options

Same problem here - I solved it by un-installing and re-installing. If you open the error console (Ctrk-Shift-J) it will bring up three error messages - I should have copied them - these might be useful to the development staff.