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Every time I close firefox I have to re-boot my computer. It says "firefox already running and I must close it or restart my computer" It does this no matter how I close it? Do I have a "bug"

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  • 11 ont ce problème
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  • Dernière réponse par Helper7677

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After finishing with firefox and returning to the desk top and I need to open firefox again it will not open. It says firefox is already running and must be closed or restart your computer. I have tried to go the file and use "exit", "close" and just click the X in the upper right corner and all have the same result. It only started doing this a few days ago and has gotten worse everyday.

After finishing with firefox and returning to the desk top and I need to open firefox again it will not open. It says firefox is already running and must be closed or restart your computer. I have tried to go the file and use "exit", "close" and just click the X in the upper right corner and all have the same result. It only started doing this a few days ago and has gotten worse everyday.

Toutes les réponses (1)

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"Hanging at exit" is usually caused by an Extension or a Plugin.





Other issues needing your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.

  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
      • Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link: ftp://ftp.adobe.com/pub/adobe/reader/
        • Choose your OS
        • Choose the latest #.x version (example 9.x, for version 9)
        • Choose the highest number version listed
          • NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
        • Choose your language
        • Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
        • Windows: choose the .exe file; Mac: choose the .dmg file
    • Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    • After the installation, start Firefox and check your version again.
  3. Update the Java plugin to the latest version.