Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trying to download firefox and it comes up as Extraction Failed. File Corrupt.

  • 1 réponse
  • 9 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

rissa232
rissa232
more options

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

Ive been trying to download firefox for two days now. When its done getting the setup file i open it and it Says the file is corrupt. Ive tried numerous things. Norton says less then 5 people have this version. Is it my computer or the site?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work.