Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I open Firefox it opens extra windows

  • 6 réponses
  • 18 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Ever since I have installed Firefox version 5 when I open Firefox it opens one window with all the tabs I was using previously correctly but it also opens many additional browser windows, all with only one tab and that one blank. I have tried uninstalling Firefox and installing it fresh but that didn't help. At present 30 extra browser windows are opening when I open Firefox!

Any suggestions?

Ever since I have installed Firefox version 5 when I open Firefox it opens one window with all the tabs I was using previously correctly but it also opens many additional browser windows, all with only one tab and that one blank. I have tried uninstalling Firefox and installing it fresh but that didn't help. At present 30 extra browser windows are opening when I open Firefox! Any suggestions?

Solution choisie

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and all open tabs to get lost, so you will have to create them again (make a note or bookmark them).

See:

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (6)

more options

Solution choisie

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and all open tabs to get lost, so you will have to create them again (make a note or bookmark them).

See:

more options

Thank you very much, problem solved!! Headaches gone!! :)

more options

Deleting the sessionstore files didn't work for me for very long--soon they started accumulating again. But what did work was starting up Firefox in safe mode, then closing it. Next time I started Firefox: eureka, problem solved.

more options

Yes mine also started again a few days later and I had to delete the files again. If it happens again I will try your solution.

I have another problem that happens occasionally though, normally when I click on one of my favourites it opens in a new tab but from time to time it opens in the tab currently selected and that is frustrating as it means the site I was on is gone.

Any ideas?

more options

If you have problems with files in the Firefox Profile Folder then make sure that cleanup software (e.g. CCleaner) or other security software isn't messing with those files or protecting them otherwise because of the .js file extension.