Firefox crashes
Hi, I cannot get Firefox to open, it just continually crashes on start up, including in safe mode. Here's my latest crash ID: Crash ID: bp-b197558b-8606-43d1-8828-4e9272111107 I've been using Firefox for years and have heaps of bookmarks, and it's my favoured browser, so I'd be really grateful if you could help. Thanks Niamh.
Solution choisie
Truster Rapport is likely to be the crash problem
Crash ID report: b197558b-8606-43d1-8828-4e9272111107
Crash signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
See my post /questions/893296 for additional comments.
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Solution choisie
Truster Rapport is likely to be the crash problem
Crash ID report: b197558b-8606-43d1-8828-4e9272111107
Crash signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)
See my post /questions/893296 for additional comments.
That was it! Thank you so much. I've uninstalled Trusteer Rapport and I'm back up and running. Thank you again. Niamh.