We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox hangs when clicking Tools - Options and when trying to download images.

  • 3 réponses
  • 3 ont ce problème
  • 5 vues
  • Dernière réponse par cor-el

more options

On any website I visit when I try to download an image, Firefox hangs and must be restarted. I researched and tried all of the solutions found, but none has worked.

When I open Internet Explorer, downloading works just fine. It is only Firefox that has this problem.

On any website I visit when I try to download an image, Firefox hangs and must be restarted. I researched and tried all of the solutions found, but none has worked. When I open Internet Explorer, downloading works just fine. It is only Firefox that has this problem.

Solution choisie

What did you try so far?

Try to remove the mimeTypes.rdf file, see:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

What did you try so far?

Try to remove the mimeTypes.rdf file, see:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

Removing the mimeTypes.rdf file helped to upload files to photo bucket without Mozilla hanging, but it still hangs when trying to download image files or when clicking tools/options.

more options

Try to reset the preferences:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).