We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

A day back Firefox got silent. All devices are OK. All other browsers work normally.

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Matt_G

Anna_Kopylova
Anna_Kopylova
more options

Version 10. The program is fully functional but no sound.

Version 10. The program is fully functional but no sound.

Solution choisie

Hi Anna_Kopylova,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

Matt_G
Matt_G
more options

Solution choisie

Hi Anna_Kopylova,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!