Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes first, than works - after sending crash report

  • 2 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par habuter

more options

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47

nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47 nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

Solution choisie

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

more options

...after long time I tried: so at first I installed the English Version (by your link), and Firefox didn't crash at the first time starting after system new starting...and then I installed the German Version, made a new system start, and it works! Thank you. Hartmut