Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why won't Yahoo email recognize contacts using firefox 11?

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par forsythd

forsythd
forsythd
more options

I have Windows 7 and my contacts are recognized in my yahoo email using Internet Explorer but the contacts are not being recognized in firefox 11. Any suggestions? I would rather use firefox if I can get the contacts to work with my email.

I have Windows 7 and my contacts are recognized in my yahoo email using Internet Explorer but the contacts are not being recognized in firefox 11. Any suggestions? I would rather use firefox if I can get the contacts to work with my email.

Toutes les réponses (2)

David Tenser
David Tenser
more options

Hi there. Have you tried to contact Yahoo e-mail support? It seems that's more likely a problem with the way the website is serving content to Firefox since what you're describing is a website functionality.

Unfortunately I don't use Yahoo e-mail myself, but someone else might be able to provide more specific help. So, my recommendation would still be to contact Yahoo about this, and provide a screenshot of what you're seeing (and expecting to see).

Good luck!

forsythd
forsythd Auteur de la question
more options

My same email account works fine with Internet Explorer with (windows 7) and with Firefox version 9 on a different PC with (vista). I did call my internet provider and they suggested to uninstall and re-install Firefox which I did but that didn't help. They also had me delete history and cookies. I would think that if the same email works with IE, it should work same with Firefox. I may have to use IE until this issue gets resolved. Thanks for your feedback.