Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

"Get add-ons" in Add-Ons Manager continuously displays "Loading" icon

  • 3 réponses
  • 8 ont ce problème
  • 13 vues
  • Dernière réponse par f16jetjock

f16jetjock
f16jetjock
more options

"Get Add-ons" continuously displays "Loading" icon and never populates screen. This occurs in both Safe-mode and operating mode.

"Get Add-ons" continuously displays "Loading" icon and never populates screen. This occurs in both Safe-mode and operating mode.

Toutes les réponses (3)

finitarry
finitarry
more options

Why not just bookmark https://addons.mozilla.org/en-US/firefox/ and use that? That works for me.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That can happen if you have a lot of extensions installed.

The "Get Add-ons" tab on the about:addons page loads content from the Mozilla server and that can take some time especially if you have a lot of extensions installed or the server is busy.
Firefox sends a list of installed extensions to the server to prevent extensions that you have install from appearing in the list that is displayed.
You can click on the Extensions tab to see the installed extensions or one of the other tabs to see other installed add-ons.

f16jetjock
f16jetjock Auteur de la question
more options

Thank you for the reply. Clicking on Extensions causes no action nor display of anything. The Get Add-ons icon has been showing Loading for three hours now. Before this problem recently began occurring, the number of extensions I was using was limited to only a few (less than ten perhaps).