Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes randomly

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par therealatri

therealatri
therealatri
more options

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

Solution choisie

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

Solution choisie

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Modifié le par philipp

therealatri
therealatri Auteur de la question
more options

thanks boss! disabled HWA and installed all my old addons. havent had any crashes since then. also havent noticed any difference in performance, is HWA really necessary?