Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Our IT guy installed the new Adobe reader on my machine, but FF isn't picking it up and I don't have admin privileges to install it as a plug-in.

apollick
apollick
more options

I just need to know how to get FF to "pick up" the new version of Acrobat Reader that is already on my computer. I got a new work computer, and don't have admin privileges to install AR as a plug-in on FF. The new version is fully installed -- just not in FF. I'm running Win7 and FF 18.0.1.

Thanks for the help!

I just need to know how to get FF to "pick up" the new version of Acrobat Reader that is already on my computer. I got a new work computer, and don't have admin privileges to install AR as a plug-in on FF. The new version is fully installed -- just not in FF. I'm running Win7 and FF 18.0.1. Thanks for the help!

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Firefox should find the Adobe Acrobat plugin through a registry scan, which probably runs at startup.

I notice in your "More system details" list you have this, which sounds promising:

Adobe PDF Plug-In For Firefox and Netscape 11.0.01

If you check the following tab, is it enabled?

orange Firefox button or classic Tools menu > Add-ons > Plugins category

If it's enabled, is the problem that Firefox still wants to launch PDFs externally? If so, you might need to change a setting here:

orange Firefox button or classic Tools menu > Options > Applications

In the search box on that tab, type pdf and pause while the list is filtered. You normally get two or more entries and there are drop-down boxes on the right side to choose how to open them. Does that work?