We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes each time I close it

  • 4 réponses
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par andhrooy

more options

The Distro I am using is Linux Mint 10 (julia) Kernel Linux 2.6.35-22 generic GNOME 2.32.0 It is an Old computer Intel Celeron CPU 2.4 GHz Memory 748 MB I am using Firefox 11.0 Mozilla Firefox for Linux Mint 1.0

Firefox was running fine and I had no problem until about 3 weeks ago. Now unfortunately each time I close Firefox I get a crash report. After the crash report is sent Firefox then closes.

The Distro I am using is Linux Mint 10 (julia) Kernel Linux 2.6.35-22 generic GNOME 2.32.0 It is an Old computer Intel Celeron CPU 2.4 GHz Memory 748 MB I am using Firefox 11.0 Mozilla Firefox for Linux Mint 1.0 Firefox was running fine and I had no problem until about 3 weeks ago. Now unfortunately each time I close Firefox I get a crash report. After the crash report is sent Firefox then closes.

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:

more options

Crash Reports

bp-f91b6cf7-aa0d-4de8-80ba-ec9bd2130408
bp-f91b6cf7-aa0d-4de8-80ba-ec9bd2130408 08/04/13 20:23
bp-e8627e0e-23a3-4dd2-b60c-034252130408 08/04/13 19:28
bp-ae798bf6-a424-41f9-8049-4da342130407
bp-4c52047e-7a99-4986-8cf7-89be22130326 26/03/13 12:57
bp-f6d95d1a-89e1-4aba-83e7-4453b2130322 23/03/13 00:48
bp-1e998e3d-c929-4795-9c2d-5b1fa2130318 19/03/13 01:37
bp-a933d240-69d6-48ff-87dc-5f664213030

Modifié le par cor-el

more options

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

more options

The problem did not occur in safe mode. I then one by one disabled all the plugins. Once all the plugins were disabled the problem was still there. Then one by one I proceeded to disable the extensions. When I was left with only 4 Enabled.

  • Adblock Plus 2.2.3
  • Adblock Plus Pop-up Addon 0.4
  • Element Hiding Helper for Adblock Plus 1.2.3
  • English (Australian) Dictionary 2.1.2

the problem was no longer there.