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Why won't Norton Toolbar work with Firefox 23.0.1?

  • 8 réponses
  • 28 ont ce problème
  • 1 vue
  • Dernière réponse par Security_Guy

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Norton Toolbar 2013.4.1.2 is disabled and no option to enable is available. I have updated my Norton 360 with all the latest upgrades. Norton's site says it has updated it's software to be compatable with Firefox 23.

Thank you in advance, Larrey

Norton Toolbar 2013.4.1.2 is disabled and no option to enable is available. I have updated my Norton 360 with all the latest upgrades. Norton's site says it has updated it's software to be compatable with Firefox 23. Thank you in advance, Larrey

Solution choisie

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2012.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2012.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

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Toutes les réponses (8)

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Some users reported that you may have to run live update multiple times for it to update.

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No Norton Toolbar yet! Re-stalled Firefox, updated Norton 360 many many times. No luck.

I suspect this is the problem but so far have not been able to get Norton to show me how to get there recent Norton Toolbar update.

My Firefox extension for Norton Toolbar is 2013.4.1.2 and Norton tells me they have updated it to Norton Toolbar 2013.4.2.2

If anyone knows how to get Norton's Toolbar version 2013.4.2.2 to update my Norton 360 I believe this will fix my problem????

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Solution choisie

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2012.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2012.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

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Great, mark solved YOUR latest reply to help others with same problem.

thank you

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Corrected Post, should have said v2013 instead of v2012, sorry.

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2013.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2013.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

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You can update your Norton product to latest version to fix this problem. For more information please visit the following KB article, https://support.norton.com/sp/en/us/home/current/solutions/kb20100122090203EN_EndUserProfile_en_us

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This KB article has information about [Toolbar Support] Norton Toolbar and instructions to Download and Install Norton Toolbar in your browsers, https://support.norton.com/sp/en/us/home/current/solutions/v72380606_EndUserProfile_en_us