We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

TB 31.4 when compsing a message, has introduced a spurious blank line between the address boxes and subject box.

  • 5 antwurd
  • 1 hat dit probleem
  • 17 werjeftes
  • Lêste antwurd fan Tradewind25

more options

When writing a new message I used to see two lines of address boxes followed by the subject line. So, when sending an email to a single recipient, that persons address would remain on screen as I composed the email. As of version 31.4 the initial "Write" window shows a single address line, the subject line, and a blank line between them. The consequence is that, upon entering the recipient's address, it immediately scrolls up and can no longer be seen. This happens regardless of how I enter the address i.e. start to type, select from address book and hit ENTER or TAB, or indeed if I choose an address from the address book sidebar. (See "capture1.png") If I increase the space available for the header data in the "Write" window I still get a blank line between the address lines and the subject line (see "capture2.png"). Furthermore, the next time I go to compose an email I am back with the original version of the "Write" window, as shown in "capture1.png".

When writing a new message I used to see two lines of address boxes followed by the subject line. So, when sending an email to a single recipient, that persons address would remain on screen as I composed the email. As of version 31.4 the initial "Write" window shows a single address line, the subject line, and a blank line between them. The consequence is that, upon entering the recipient's address, it immediately scrolls up and can no longer be seen. This happens regardless of how I enter the address i.e. start to type, select from address book and hit ENTER or TAB, or indeed if I choose an address from the address book sidebar. (See "capture1.png") If I increase the space available for the header data in the "Write" window I still get a blank line between the address lines and the subject line (see "capture2.png"). Furthermore, the next time I go to compose an email I am back with the original version of the "Write" window, as shown in "capture1.png".
Keppele skermôfbyldingen

Alle antwurden (5)

more options

I do not see that, but I do not have a source HTML tab either.

Try holding the shift key while starting to enter safe mode without add-ons and see if it looks the same then.

more options

Thanks for your thoughts, Matt.

Indeed it was an Add-on that was producing this behaviour - "Stationery 0.8.4" (which allows you to use HTML files as templates for mail). Interestingly, when I disable this add-on I too no longer see the HTML tab when composing a message.

For fellow users of the Stationery add-on: My original issue can be resolved by a change to Tools>Stationery Options. Scroll down to the bottom and change the value of "Number of rows in Addressing Widget" to at a value of at least 3. Having done so my original issue disappears and I get the HTML tab back.

more options

...small refinement to the above. For best results I have found choosng values of 2.5 or 3.5 to work best.

more options

You might want to drop the author an email and let him know. It is not a major thing, but something that would probably require only a minor fix. I have found him helpful, but slow to reply. He is always on holidays when I email him.

more options

He's already aware, Matt. Found it via his response to a recent "bad" review of the add-on.