firefox.exe "about:addons"

Sometimes avast! is finding a bad add-on, and in other cases, it's just a cookie. How much detail can you get about it from avast? Here's my suggested procedure for tracking down and cleaning out bad add-ons. Sorry for the length -- it's not as bad as it looks: (1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here. (2) Open Firefox's '''Add-ons page''' using either: * Ctrl+Shift+a * "3-bar" menu button (or Tools menu) > Add-ons ''Note: If you are blocked from navigating to this page, you can load it using the search box or "Run" dialog by typing or pasting the following and pressing Enter:'' firefox.exe "about:addons" In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate". In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step. Any improvement? (3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case. Success?

Yoy might try doing a full install from Mozilla.org '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}