Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Windows & Firefox updated today - now Firefox crashes on start

  • 4 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan FredMcD

more options

Crash ID: bp-8949f20f-fcaa-497c-a142-780990200614

Doesn't work in Firefox Safe Mode Doesn't work in Windows Safe Mode Doesn't work in Both.

Fresh install of latest version - Crashes during install.

Scanned PC with MalwareBytes - Nothing found Scanned with WinClam AV - Nothing found

No hardware or software changes other than Win10 and Firefox updates

Crash ID: bp-8949f20f-fcaa-497c-a142-780990200614 Doesn't work in Firefox Safe Mode Doesn't work in Windows Safe Mode Doesn't work in Both. Fresh install of latest version - Crashes during install. Scanned PC with MalwareBytes - Nothing found Scanned with WinClam AV - Nothing found No hardware or software changes other than Win10 and Firefox updates

Keazen oplossing

Wait a few days to see if the problem returns.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (4)

more options

Product Firefox Release Channel release Version 77.0.1 Build ID 20200602222727 (2020-06-02)

Sun, 14 Jun 2020 14:38:21 GMT
bp-8949f20f-fcaa-497c-a142-780990200614 Signature: mozilla::CycleCollectedJSContext::enqueuePromiseJob

Uptime 0 seconds

Startup Crash : True

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

more options

Did you get a crash with the Beta version? Please post it.


Start your Computer in safe mode with network support. Then start Firefox.
Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode
Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Beta Version? It was whatever version the last update installed.

I have fixed it but only by completely uninstalling Firefox, deleting everything associated with it and reinstalling from scratch.

I tried installing a new version on top of the existing one several times but it crashed mid way through the install.

Fortunately, everything has re-synced and it seems happy for the moment.

Si

more options

Keazen oplossing

Wait a few days to see if the problem returns.