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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Telstra Webmail has stopped working in Firefox

  • 1 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan Philip47

Philip47
Philip47
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I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

Keazen oplossing

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.

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Philip47
Philip47 Fraacheigener
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Keazen oplossing

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.