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Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" This is not helpful.

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whu9758106
whu9758106
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Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it???

William Hughes.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it??? William Hughes.

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cor-el
cor-el
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The Firefox installer is a self extracting 7-ZIP archive. To be able to install Firefox the files in the archive need to be extracted to a temp folder in the Windows Temp (%TEMP%/%TMP%) folder location. This error means that the 7-ZIP stub extractor isn't able to create a temp folder to extract the files. It could that security software or your IT department is blocking 7-ZIP archives.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.