We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Customisation is lost when I restart Firefox

  • 2 antwurd
  • 12 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Hastor

more options

Recently, my computer blue-screened and performed a memory dump. Since then, all of my customisation options seem to have been lost - for example:

  • What firefox does when I open a new window
  • All of my extension options (the home page of every extension opens and asks me to agree to various addon terms and conditions
  • My persona reverts to the default
  • My menu bar customisations are lost.

Every time I close and re-open Firefox, the same thing happens again. All of the customisation data seems to be temporary.

Recently, my computer blue-screened and performed a memory dump. Since then, all of my customisation options seem to have been lost - for example: * What firefox does when I open a new window * All of my extension options (the home page of every extension opens and asks me to agree to various addon terms and conditions * My persona reverts to the default * My menu bar customisations are lost. Every time I close and re-open Firefox, the same thing happens again. All of the customisation data seems to be temporary.

Keazen oplossing

Check your profile directory that you don't have extra files for such files as prefs.js like with (1) (2) (3) included in the file name if a file cannot be rewritten because it is write-protected. To open your profile directory use about:support typed into your location bar then click on "Open Containing Folder".

Take a snapshot of your toolbars and then proceed with

Additional references

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

more options

Keazen oplossing

Check your profile directory that you don't have extra files for such files as prefs.js like with (1) (2) (3) included in the file name if a file cannot be rewritten because it is write-protected. To open your profile directory use about:support typed into your location bar then click on "Open Containing Folder".

Take a snapshot of your toolbars and then proceed with

Additional references

more options

Thanks! I followed your solution, restarted, and it's working now.

Bewurke troch Hastor op