We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When I click on to Saved Passwords there is no response; the button does not depress.

  • 1 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan cor-el

more options

Although I normally have a note of passwords and IDs in code which only I can understand I omitted to make any note of a password that operates one of the folders in "My Documents".I can reach the Security screens to find "Security" and from that I wish to access "Saved Passwords". Clicking on to it produces no reaction.

Although I normally have a note of passwords and IDs in code which only I can understand I omitted to make any note of a password that operates one of the folders in "My Documents".I can reach the Security screens to find "Security" and from that I wish to access "Saved Passwords". Clicking on to it produces no reaction.

Alle antwurden (1)

more options

It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See: