We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Downloaded the 11.0 version of Mozilla Firefox to replace old version 9.0. After installation, and on the first launch attempt, received a message: "MOZCRT.dll missing" I researched, tried the prescribed remedy below, to no avail. Please advise.

  • 1 antwurd
  • 7 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan cor-el

xomxof
xomxof
more options

Here is the unsuccessful solution I attempted (3 times):


Download a fresh Firefox copy and save the file to the desktop. Firefox 11.0.x: http://www.mozilla.com/en-US/firefox/all.html

Uninstall your current Firefox version, if possible. Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Here is the unsuccessful solution I attempted (3 times): Download a fresh Firefox copy and save the file to the desktop. Firefox 11.0.x: http://www.mozilla.com/en-US/firefox/all.html Uninstall your current Firefox version, if possible. Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
Other security software may have similar features to prevent Firefox from updating files properly.

See these pages for a similar issue with corrupted files: