Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

"Your Firefox profile cannot be loaded. It may be missing or inaccessible" - Firefox not working on new Mac

  • 4 antwurd
  • 86 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan annaleighclark

more options

I have a new MacBook Pro with OS 10.8.5. Data was moved from my 2008 MacBook (where Firefox worked perfectly) to this one. Several attempts to uninstall and re-install Firefox get the above error message. A previous thread indicated that someone was able to fix this by creating a new profile. I tried this, using these instructions - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager - but I get an error message when I try to do this in Terminal:

"Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."

The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.

Help, please?

I have a new MacBook Pro with OS 10.8.5. Data was moved from my 2008 MacBook (where Firefox worked perfectly) to this one. Several attempts to uninstall and re-install Firefox get the above error message. A previous thread indicated that someone was able to fix this by creating a new profile. I tried this, using these instructions - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager - but I get an error message when I try to do this in Terminal: "Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible." The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not. Help, please?

Alle antwurden (4)

more options
more options

Make sure that you have write access to the profiles.ini file.

Try to repair the disk permissions:

more options

Yes, I've tried to create a new profile in Profile Manager, using Terminal, but I get this error message when I do so:

"Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."

The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.

So, how do I get around this roadblock?

more options

cor-el, I'll look into this today and post an update. Thanks!