We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why the flash player don't work after installing the video downloader add-on?

more options

I've installed and uninstall the Firefox mobile app several times to try and fix this issue. Every time I add the video downloader add-on the flash player won't let me tap to play videos anymore. I've tried to completely enable the flash but still didn't work. I've used this add on for a few months and it worked fine up until the last Firefox update. Without the add-on the flash player works fine but after I've added the video downloader add-on I would have to uninstall and reinstall the mobile spot to get the flash to work again. I really love to use this add-on that's the advantage that Firefox mobile app has over other web browser. Please tell me how I can fix this issue. THANKS

I've installed and uninstall the Firefox mobile app several times to try and fix this issue. Every time I add the video downloader add-on the flash player won't let me tap to play videos anymore. I've tried to completely enable the flash but still didn't work. I've used this add on for a few months and it worked fine up until the last Firefox update. Without the add-on the flash player works fine but after I've added the video downloader add-on I would have to uninstall and reinstall the mobile spot to get the flash to work again. I really love to use this add-on that's the advantage that Firefox mobile app has over other web browser. Please tell me how I can fix this issue. THANKS

All Replies (1)

more options

Hello FRYDAE

Welcome to SuMo help Forum, Thankyou for reaching us here

About your problem , have you tried to clear your privacy/browsing data? And see if flash works? And you can try to disable the add-on, if you don't want to use it . and enable it again if you want to download a video .

Cheers!