Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I keep getting"Download interupted"

  • 2 fhreagra
  • 9 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

more options

When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

All Replies (2)

more options

Try this:

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

more options

If you are still having problems, download the full installer using another computer and save the file to a thumb drive.