Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I fix a web page that is not working

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

more options

Webkinz isn't loading properly

Webkinz isn't loading properly

Réiteach roghnaithe

Please post a public link that we can check out.

Read this answer in context 👍 0

All Replies (2)

more options

Could you be more specific about the problem? For example:

  • the page never comes up
  • the text comes up with it's not styled
  • some images/icons are missing
  • fonts look terrible
  • some features don't work, such as drop-down menus, slide shows

If you get a partial/broken page load, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

more options

Réiteach Roghnaithe

Please post a public link that we can check out.