Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't create new account (programming bug, assertion failed)

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Wayne Mery

more options

Hi,

i am trying to add my emailaccount to thunderbird in tails. I set everything up like in the screenshot (or with other settings, neither work). The password is correct.

Everytime a window pops up saying: "Programming Bug. Assertion failed, see log."

Here is the troubleshooting text from thunderbird:

 WARNING:
 This contains sensitive information which shouldn't be forwarded or published without permission.
 Application Basics
   Name: Thunderbird
   Version: 45.8.0
   User Agent:
   Profile Directory: /home/amnesia/.thunderbird/profile.default
             (Local drive)
   Application Build ID: 20170514142306
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
 Crash Reports
 Extensions
   Enigmail, 1.9.7, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
   TorBirdy, 0.2.1, true, castironthunderbirdclub@torproject.org
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 1048576
     browser.cache.disk.enable: false
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size.first_run: false
     browser.cache.memory.enable: false
     browser.cache.offline.enable: false
     dom.battery.enabled: false
     dom.enable_performance: false
     dom.enable_resource_timing: false
     dom.enable_user_timing: false
     dom.event.highrestimestamp.enabled: true
     dom.gamepad.enabled: false
     dom.indexedDB.enabled: false
     dom.storage.enabled: false
     extensions.lastAppVersion: 45.8.0
     general.useragent.override:
     gfx.downloadable_fonts.enabled: false
     javascript.enabled: false
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 48d46319-41f5-4dca-88c2-5dc81cd14ea
     media.cache_size: 0
     media.navigator.enabled: false
     media.peerconnection.enabled: false
     network.cookie.cookieBehavior: 1
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.dns.disablePrefetch: true
     network.http.altsvc.enabled: false
     network.http.altsvc.oe: false
     network.http.connection-retry-timeout: 0
     network.http.max-persistent-connections-per-proxy: 256
     network.http.pipelining: true
     network.http.pipelining.aggressive: true
     network.http.pipelining.maxrequests: 12
     network.http.pipelining.read-timeout: 60000
     network.http.pipelining.reschedule-timeout: 15000
     network.http.pipelining.ssl: true
     network.http.proxy.pipelining: true
     network.http.spdy.enabled: false
     network.prefetch-next: false
     network.protocol-handler.warn-external.file: true
     network.protocol-handler.warn-external.ftp: true
     network.protocol-handler.warn-external.http: true
     network.protocol-handler.warn-external.https: true
     network.security.ports.banned: 9050,9051,9150,9151
     network.websocket.enabled: false
     permissions.default.image: 3
     plugin.importedState: true
     security.cert_pinning.enforcement_level: 2
     security.enable_ssl3: false
     security.enable_tls_session_tickets: false
     security.ssl.require_safe_negotiation: true
     security.ssl.treat_unsafe_negotiation_as_broken: true
     security.warn_entering_weak: true
     security.warn_submit_insecure: true
     webgl.disabled: true
 Graphics
     Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile
     Vendor ID: Intel Open Source Technology Center
     Device ID: Mesa DRI Intel(R) Sandybridge Mobile
     Driver Version: 3.0 Mesa 13.0.6
     WebGL Renderer: false
     GPU Accelerated Windows: 0
     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo
     CairoUseXRender: 1
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.12
     4.12
     NSS
     3.26.2
     3.26.2
     NSS Util
     3.26.2
     3.26.2
     NSS SSL
     3.26.2
     3.26.2
     NSS S/MIME
     3.26.2
     3.26.2

I hope somebody can help me set the email up...

greetings

Hi, i am trying to add my emailaccount to thunderbird in tails. I set everything up like in the screenshot (or with other settings, neither work). The password is correct. Everytime a window pops up saying: "Programming Bug. Assertion failed, see log." Here is the troubleshooting text from thunderbird: WARNING: This contains sensitive information which shouldn't be forwarded or published without permission. Application Basics Name: Thunderbird Version: 45.8.0 User Agent: Profile Directory: /home/amnesia/.thunderbird/profile.default (Local drive) Application Build ID: 20170514142306 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts Crash Reports Extensions Enigmail, 1.9.7, true, {847b3a00-7ab1-11d4-8f02-006008948af5} TorBirdy, 0.2.1, true, castironthunderbirdclub@torproject.org Important Modified Preferences Name: Value browser.cache.disk.capacity: 1048576 browser.cache.disk.enable: false browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.memory.enable: false browser.cache.offline.enable: false dom.battery.enabled: false dom.enable_performance: false dom.enable_resource_timing: false dom.enable_user_timing: false dom.event.highrestimestamp.enabled: true dom.gamepad.enabled: false dom.indexedDB.enabled: false dom.storage.enabled: false extensions.lastAppVersion: 45.8.0 general.useragent.override: gfx.downloadable_fonts.enabled: false javascript.enabled: false mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 48d46319-41f5-4dca-88c2-5dc81cd14ea media.cache_size: 0 media.navigator.enabled: false media.peerconnection.enabled: false network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.altsvc.enabled: false network.http.altsvc.oe: false network.http.connection-retry-timeout: 0 network.http.max-persistent-connections-per-proxy: 256 network.http.pipelining: true network.http.pipelining.aggressive: true network.http.pipelining.maxrequests: 12 network.http.pipelining.read-timeout: 60000 network.http.pipelining.reschedule-timeout: 15000 network.http.pipelining.ssl: true network.http.proxy.pipelining: true network.http.spdy.enabled: false network.prefetch-next: false network.protocol-handler.warn-external.file: true network.protocol-handler.warn-external.ftp: true network.protocol-handler.warn-external.http: true network.protocol-handler.warn-external.https: true network.security.ports.banned: 9050,9051,9150,9151 network.websocket.enabled: false permissions.default.image: 3 plugin.importedState: true security.cert_pinning.enforcement_level: 2 security.enable_ssl3: false security.enable_tls_session_tickets: false security.ssl.require_safe_negotiation: true security.ssl.treat_unsafe_negotiation_as_broken: true security.warn_entering_weak: true security.warn_submit_insecure: true webgl.disabled: true Graphics Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Sandybridge Mobile Driver Version: 3.0 Mesa 13.0.6 WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo CairoUseXRender: 1 JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.26.2 3.26.2 NSS Util 3.26.2 3.26.2 NSS SSL 3.26.2 3.26.2 NSS S/MIME 3.26.2 3.26.2 I hope somebody can help me set the email up... greetings
Attached screenshots

Athraithe ag OhComeOn ar

All Replies (3)

more options

> Everytime a window pops up saying: "Programming Bug. Assertion failed, see log."

please post a screen shot of this?

also do you see anything in Error Console? (ctrl+shift+J)

more options

First of all, thank you for your help! I attached the Errorlog and the Error popup.

greetings

more options

Can you file a bug report please with all these great details? https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

Use "Attach file" for the screen shot(s).

Thanks