Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

email wont open attachments

  • 5 fhreagra
  • 4 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó Chaosrider

more options

When I receive an email with an attachment, it will not let me open the attachment, it says the file is corrupt or has not been decoded. I had the same email sent to my boss, he was able to open it, he then forwarded it to me, and it let me open it then. But it will not let me open it from the original sender.

When I receive an email with an attachment, it will not let me open the attachment, it says the file is corrupt or has not been decoded. I had the same email sent to my boss, he was able to open it, he then forwarded it to me, and it let me open it then. But it will not let me open it from the original sender.

All Replies (5)

more options

Is it just the one email with the attachment, or is this an ongoing problem?

more options

There are a couple that were sent to me that I can't open.

more options

and do you know if concerned emails were sent from the same server?

more options

Same server, same person

more options

It appears that you've isolated where you should look for the source of the problem!

Let's call the email correspondent in question Corr1, and the server in question SV1.

Do you get communications from anyone else through SV1? Do you use SV1, or a different server?

What OS are you using?