Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

unable to import bookmarks

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

Angelvoice1421
Angelvoice1421
more options

"Unable to import backup file" My computer was undergoing, we'll call it surgery, so I opted to make a backup file for my bookmarks. No reason why it shouldn't work from what I could tell. I got the .json tag and tried to import it. Then that message appeared.

I've checked out all of these suggestions, which always boil back down to Bookmarks> show all bookmarks>Import & Backup>Restore>Choose file. Unfortunately, nothing has worked, to include having my computer restarted between attempts. I didn't have a "sync" account or a Firefox account although WAY back in time before they switched up their saving bookmarks method, I had an account with some add-on or something that went under and was then taken over by Mozilla. I'm not sure how it's changed since then, but does anyone have a suggestion that doesn't end in me doing the same thing and expecting different results? Also, I may have now unintentionally created a new Firefox profile. I still have the old one saved, but yeah... I'm pretty sure I'm hurting more than helping at this point...

"Unable to import backup file" My computer was undergoing, we'll call it surgery, so I opted to make a backup file for my bookmarks. No reason why it shouldn't work from what I could tell. I got the .json tag and tried to import it. Then that message appeared. I've checked out all of these suggestions, which always boil back down to Bookmarks> show all bookmarks>Import & Backup>Restore>Choose file. Unfortunately, nothing has worked, to include having my computer restarted between attempts. I didn't have a "sync" account or a Firefox account although WAY back in time before they switched up their saving bookmarks method, I had an account with some add-on or something that went under and was then taken over by Mozilla. I'm not sure how it's changed since then, but does anyone have a suggestion that doesn't end in me doing the same thing and expecting different results? Also, I may have now unintentionally created a new Firefox profile. I still have the old one saved, but yeah... I'm pretty sure I'm hurting more than helping at this point...

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you confirm that you have a valid JSON backup?

You can open the file in a Firefox tab and Firefox should use the builtin SON viewer to format the file for readability.

Such error usually indicate that the places.sqlite database is damaged and need to be repaired.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page or Places Maintenance can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.