Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Will not display Captcha box on page where Safari does display it, yet both browers have the same add-on extentions for ad blocking.s.

  • 5 fhreagra
  • 2 leis an bhfadhb seo
  • 49 views
  • Freagra is déanaí ó rey2

more options

Cannot leave a message on a mortuary website using FF. Submit requires completing a captcha, but the box to check is not displayed, only the word 'captcha' and the spinning icon. When using Safari, the box is also displayed. Safari and FF both use largely the same extensions.

Cannot leave a message on a mortuary website using FF. Submit requires completing a captcha, but the box to check is not displayed, only the word 'captcha' and the spinning icon. When using Safari, the box is also displayed. Safari and FF both use largely the same extensions.

Réiteach roghnaithe

Like Fred said above, the problem could be the Content Blocking settings, especially if you have set them to be really strict. Safari doesn't have the same Content Blocking technology as Firefox, which could be why the issue isn't present there.

An easy way to see if it is related to Content Block would be to click the Turn Off Blocking For This Site button and then reloading the page.

A common problem has to do with the fact that Content Blocking sometimes tries to block tracking code that is from another website. Since most websites use a captcha from Google, it prevents Firefox from loading that captcha.

Read this answer in context 👍 1

All Replies (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking

more options

The only shield says Tracking Attempts Blocked.

more options

Also, this problem so far as I know appears only with captcha and only on certain sites. Otherwise sites appear undamaged. The problem is absent in Safari.

more options

Réiteach Roghnaithe

Like Fred said above, the problem could be the Content Blocking settings, especially if you have set them to be really strict. Safari doesn't have the same Content Blocking technology as Firefox, which could be why the issue isn't present there.

An easy way to see if it is related to Content Block would be to click the Turn Off Blocking For This Site button and then reloading the page.

A common problem has to do with the fact that Content Blocking sometimes tries to block tracking code that is from another website. Since most websites use a captcha from Google, it prevents Firefox from loading that captcha.

more options

It was the setting in the DISCONNECT extension. I had it set to strict blocking of trackers. Evidently that included captcha. I'll try to get word to the DISCONNECT publisher.