Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Receiving e-mails

  • 4 fhreagra
  • 2 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó 2281Larry

nchoppin
nchoppin
more options

Thunderbird suddenly stopped receiving e-mails from my account at att.net - It received a morning group of e-mails and then stopped with no upgrades or anything in between - I can access everything fine at the mail.yahoo server

Thunderbird at lower left corner says "connected to inbound.att.net" but it does nothing more; does not appear to get to the step of requesting password - I tried to change the TLS min setting from 3 to 1 and no effect; no problem sending e-mails from Thunderbird

Any assistance would be much appreciated

Many Thanks,

Al N - nchoppin@att.net

Thunderbird suddenly stopped receiving e-mails from my account at att.net - It received a morning group of e-mails and then stopped with no upgrades or anything in between - I can access everything fine at the mail.yahoo server Thunderbird at lower left corner says "connected to inbound.att.net" but it does nothing more; does not appear to get to the step of requesting password - I tried to change the TLS min setting from 3 to 1 and no effect; no problem sending e-mails from Thunderbird Any assistance would be much appreciated Many Thanks, Al N - nchoppin@att.net

Réiteach roghnaithe

If you're using ESET you should temporarily disable SSL filtering until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf

The problem is being reported by dozens of users. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Read this answer in context 👍 1

All Replies (5)

2281Larry
2281Larry
more options

I have the same problem too. Thunderbird has been updating a lot lately. First my wife's email quit working then it quit working for me. We can still get emails by getting on Yahoo/ATT but can't with Thunderbird. All suggestions are welcomed.

Thanks 2281Larry

christ1
christ1
  • Top 25 Contributor
more options

Réiteach Roghnaithe

If you're using ESET you should temporarily disable SSL filtering until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf

The problem is being reported by dozens of users. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

2281Larry
2281Larry
more options

Tried several times but it not make a difference. Will keep looking and trying.

2281Larry
2281Larry
more options

I do not, to my knowledge, use ESET. Still, I did try to change TLS from 3 to 1. No change, can't receive emails. I read on the forum about getting a secure key. I read the article for obtaining a secure mail key, however, my version of Yahoo/ATT email app does not have a place to obtain a "secure mail key". I did find at sign in something about Zen Key. Has this app taken the place of a "secure mail key"? If I have missed something please let me know. I nee to start using Thunderbird again!!!!!!

atErik
atErik
more options

how to create AT&T secure mail key: https://www.att.com/support/article/email-support/KM1240308

you may also see this page, on AT&T-Yahoo.

Athraithe ag atErik ar