Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

upgrade to Thunderbird 102

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó ditmars

michael.dunton
michael.dunton
more options

My Thunderbird just updated to the new 102 version. On my old version, I had folders for my old email address (6 or more years ago) where I could view some old emails I saved. I can't seem to find those folders now. I can, when composing a new message, click on the arrow by the FROM and pick the old email address. But of course that ISP is long gone.

Mike Dunton

My Thunderbird just updated to the new 102 version. On my old version, I had folders for my old email address (6 or more years ago) where I could view some old emails I saved. I can't seem to find those folders now. I can, when composing a new message, click on the arrow by the FROM and pick the old email address. But of course that ISP is long gone. Mike Dunton

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you updated from 91 to 102, or moved your profile, while Thunderbird is down, delete folderCache.json in your thunderbird profile

ditmars
ditmars
more options

I have the exact same problem as Mike Dunton, but I'm afraid I do not understand Wayne's reply. (I also updated from 91 to 102.) Thanks for any clarification.

ditmars
ditmars
more options

By gosh, it worked. Amazing! A search couldn't turn up folderCache.json, but I found it in ~Library>Thunderbird>Profiles>02m66mo2.default. (This last destination might be specific to my system [10.14.6, MacBook Air (13-inch, Early 2015)]; I had saved it elsewhere since it had rescued me in the past.) I now have my 6000+ archived emails back. Thank you, Wayne!!