Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problems after forced update to version 102

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó radpopl

more options

Problems after Thunderbird to version 102

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders

How can I recover bookmarks with open tabs?

By the way, I found that changing the setting:

Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale.

to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work.

(I didn't think Thunderbird was using the settings for non-Unicode programs)

Problems after Thunderbird to version 102 After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders How can I recover bookmarks with open tabs? By the way, I found that changing the setting: Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale. to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work. (I didn't think Thunderbird was using the settings for non-Unicode programs)

Athraithe ag Wayne Mery ar

All Replies (2)

more options

Your tabs are gone - they are only retained from the immediately preceding startup.

For the other issues, after startup Check tools > developer > error console for clues/error indications.

Do you have any crash report IDs listed at help > troubleshooting info?

more options

Then they disappear and can't be re-created? Is this some kind of joke?

I don't know if it makes sense to check the console. The program didn't crash, it just doubled some folders, changed some names to strange ones, and also some filters stopped recognizing folders, and I restored the system and restored version 91.

For now, I blocked updates by blocking the aus5.mozilla.org server and using policies.