Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Black screen when I launch a You Tube video

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó zeroknight

more options

I have an MS Surface Pro, Windows 10, Firefox is my default browser - all software is up to date. When I click on a You Tube video the screen goes black after a few seconds- the audio continues to play but the screen is totally black.

I have an MS Surface Pro, Windows 10, Firefox is my default browser - all software is up to date. When I click on a You Tube video the screen goes black after a few seconds- the audio continues to play but the screen is totally black.

All Replies (1)

more options

Does it still happen in Troubleshoot Mode?