We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I am unable to open PDFs in Firefox. I am running the most recent Adobe Reader on my computer. Also have Acrobat 6.0 installed.

  • 1 freagra
  • 6 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó susanj

more options

When I try to open a PDF file on a website I get this message:

The Adobe Acrobat Reader that is running can not be used to view PDF files in a web browser. Please exit your browser and Adobe Acrobat Reader and try again.

I have tried this but it does not resolve the problem.

When I try to open a PDF file on a website I get this message: The Adobe Acrobat Reader that is running can not be used to view PDF files in a web browser. Please exit your browser and Adobe Acrobat Reader and try again. I have tried this but it does not resolve the problem.

All Replies (1)

more options

Okay, I figured out the solution to my problem!! I went to "tools>options>applications" and then clicked on each PDF item in the menu. I then changed the setting for all PDFs to Acrobat 6. Voila!! Worked like a charm.