I have SweetIM on my firefox browser but i cannot remove it. it doesn't appear under Extensions or Appearances in Tools. Please help
I have SweetIM on my firefox browser but i cannot remove it. it doesn't appear under Extensions or Appearances in Tools. Please help
I have SweetIM on my firefox browser but i cannot remove it. it doesn't appear under Extensions or Appearances in Tools. Please help
All Replies (1)
- The information submitted with your question indicates that you are using Firefox 9.0.1, and out-dated/unsecure/no-longer-supported version of Firefox. The current version is Firefox 13.0.1 (Firefox 14 is scheduled for release on or about 2012-07-17). You should update to the current version
- Remove SweetIM from the installed programs/applications on your system:
- With Firefox closed (Firefox button > Exit OR File > Exit if using the Menu Bar), go to Windows Control Panel (see below), locate and click on the item, click "Remove"; reboot your computer if instructed to do so.
- Windows XP/2000 --> Start -> Control Panel -> Add or Remove Programs -> Change or Remove Programs
- Windows 7/Vista --> Start -> Control Panel -> Programs / Uninstall a program (or Programs and Features)
- Also see:
- With Firefox closed (Firefox button > Exit OR File > Exit if using the Menu Bar), go to Windows Control Panel (see below), locate and click on the item, click "Remove"; reboot your computer if instructed to do so.
- Reset your home page (if the SweetIM search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page
- You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
- Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to SweetIM search):
- type about:config in your Location Bar, like typing a web site address, and press the Enter key
- ignore warning and choose to continue
- in Filter, type keyword.URL
- in lower part of screen, if it is bold and shows "user set", right-click keyword.URL and choose "Reset"
- in Filter, type SweetIM
- any items in lower part of screen in bold and showing "user set", right-click and choose "Reset"
- close about:config tab
- See:
- If SweetIM is shown in your Search Bar and you want to remove it:
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