Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

During the upgrade all bookmarks are gone. There does not appear to be a saved file of the bookmarks.

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

gcthurrott
gcthurrott
more options

I have attempted to restore and import the former bookmarks, but I do not know where to look for the files. On a windows XP service pack 2 desktop computer, I upgraded from 3.6 to 15 last night and all bookmarks are gone. Please help me find where to look for them. Thanks

I have attempted to restore and import the former bookmarks, but I do not know where to look for the files. On a windows XP service pack 2 desktop computer, I upgraded from 3.6 to 15 last night and all bookmarks are gone. Please help me find where to look for them. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see any JSON backups in the bookmarkbackups folder with a file size large enough that they can contain your bookmarks?

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension: