Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why can I not select anything from a large portion of any site on firfox?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

There is a spot on my screen from about 2 inches down to about 4 inches down where I cannot click on anything all the way across my screen. This only happens on Firefox and the problem seems to be getting worse as it is getting bigger. Any website I am on it doesn't matter. I can't even send messages on yahoo anymore, or click in the search box on YouTube.

There is a spot on my screen from about 2 inches down to about 4 inches down where I cannot click on anything all the way across my screen. This only happens on Firefox and the problem seems to be getting worse as it is getting bigger. Any website I am on it doesn't matter. I can't even send messages on yahoo anymore, or click in the search box on YouTube.

Réiteach roghnaithe

This issue can be caused by an extension that isn't working properly.

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (3)

more options

Réiteach Roghnaithe

This issue can be caused by an extension that isn't working properly.

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

it worked! just got rid of the yahoo toolbar. thankyou

more options

You're welcome