Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Windows Vista/Firefox 17.0.1 will not load http://entertainment.verizon.com/news/ and keeps cycling.

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

edplum
edplum
more options

Home page is http://entertainment.verizon.com/news/. Firefox keeps trying to access page but is never successful. I can open another tab and access any web site but Verizon. I am on FiOS. I have changed the web site several times in control panel but still will not load.

Home page is http://entertainment.verizon.com/news/. Firefox keeps trying to access page but is never successful. I can open another tab and access any web site but Verizon. I am on FiOS. I have changed the web site several times in control panel but still will not load.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.